Venetian Marina has been successfully selling narrow boats for boat owners for some time now. We would like to share some of the wonderful comments our customers have sent us after their boat was sold from our Cheshire marina.
We've also had some lovely feedback on customers who have purchased a narrowboat through Venetian Marina. Click here to find out more information.
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19th October 2024
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11th October 2024
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25th September 2024
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3rd August 2024
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26th July 2024
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Recieved 24th July 2024
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Recieved July 2024
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Received July 2024
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Received July 2024
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Received 05/06/2024
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Received 18/04/2024
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Received 12/04/2024
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Received 09/04/2024
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Received 04/03/2024
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Received 11/03/2024
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Received 05/03/2024
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E-mail received 11th February 2024
Vendor of brokerage boat Still Dreaming
Good Morning Zoe,
Thank you for your notification that Still Dreaming is under
offer.
We are delighted with the service you have provided
since the outset at your brokerage.
The general work ethic of all of your team that we have
experienced is friendly , helpful and inclusive during each stage of the
process. Your business stands poles apart in general attitude that we received
from other similar businesses in your area and would highly recommend you to
other boaters.
Best regards
Richard Perry
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Received 01.02.2024
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Received 24.01.2024
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Received 29.11.2023
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Received 13.11.2023
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Received 31.10.2023
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Received 9.10.2023
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Received 2.09.2023
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Received 24.09.2023
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Received 23.09.2023
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Received 27.08.2023
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Received 25.08.2023
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Received 17.08.2023
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Received 24.07.2023
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Received 30.06.2023
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Received 9th June 2023
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Received 27th May 2023
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Received 10th May 2023
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Received on 29th April 2023
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Received 14th April 2023 from the sellers of N/B Margaux
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Recieved on 08/04/2023 from the vendor of Daddy's Girl 2
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Recieved on 21/01/2023 from the Vendors of The Millers Daughter
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Received on 19/01/2023 from the Vendor of NB Our Joan
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09.01.2023 Received from the Vendor of NB The Boat
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10.12.2022 reviewed from the vendors of NB Moody Blue
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From the Vendor of NB Double Happiness, 28/10/2022
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Received 18/10/2022 from Vendors of NB Dylan
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Received from the Vendors of NB Bessie Surtees, 14/10/2022
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From the Vendors of NB Dreems, 13/10/2022
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From the Vendor of Sandabar, 30/09/2022
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Received 28/08/2022 from the Vendors of Barrian Too
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Received 29/06/2022 from the Vendors of NB The Sally Crow
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Received 18/06/2022 from the Vendors of NB Narrow Squeak.
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Received 10/06/2022 from the Vendors of NB Echo Beach. Via email they added, “ We were very happy with your service and how you kept us updated and would 100% recommend you all. Top service".
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Received 09/06/2022 from the Vendors of NB James Arthur.
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Received, 09/06/2022, from the Vendor of NB Barnard Castle 2.
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Received 31/05/2022 from vendors of N/B Barnard Castle 2
I was well impressed with everything regarding the sale of my Boat very friendly helpful people who get the job done thank you so much
Kath n Glynn x
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Received from Mrs Rawson, NB Escape.
04/05/2022
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E-mail received 30/04/2022
I feel that the kindness of Brian & Jason of your sales
department should be noted.
In early March traveling in narrowboat "JOLLIE"
from Tattenhall Marina to New Mills
Marina, in rather dreadfull weather. The centerline splice
parted, & on the muddy
towpath, falling I sustained a shoulder injury. Unable to
proceed down through the lock
to rest up, my companion elicited help from Venetian, the
two gentlemen noted agreed
to help after their shift ended. This they did, refusing to
accept any remuneration.
Now back in the U.S. I must express my sincere thanks.
Kind Regards,
Joseph P. Wilkinson
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Received from Richard Norris, vendor of Mad Hatter.
26/04/2022
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Received from Andrew Abbott, vendor of Robert Sinclair.
28/04/2022
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Received from Evelyn Shone, vendor of Shoshoni Rose
09/04/2022
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Received from Mrs Looker, vendor of Augurs Well.
25/03/2022
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Received from the owner of N/B Pegasus
01/03/2022
The owners of Pegasus contacted our office for a free no obligation valuation, after taking some initial details, Zoe, visited the boat and offered both a cash and brokerage valuation. The owners opted for our no hassle, quick turn around cash option and within a week the deal was concluded. Read below for their feedback:
Morning Zoe,
You
made a very emotional and difficult time for us as a family very smooth.
We
thank you so much for your smooth and efficient service during this difficult
time.
You
communicated with us all the way through the process.
Everybody
i spoke to were friendly and helpful.
I would
definitely recommend you to anyone looking to sell or purchase a boat in the
future.
Thank
you for making this emotional journey so smooth.
Look
forward to visiting the marina on our travels.
Kind
regards
Jackie
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Received from vendors of Tea & Oranges
03/12/2021
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Received from Heathcliffe Timmis
Vendor of NB Narrow Escape
27/11/2021
Excellent service from start to finish.
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Received from Matthew Aitman
Vendor of Nb Poppy from Boating Beyond
From start to finish it was easy to sell with you. I was very impressed, thank you.
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Received 07/11/2021
Zoe
I would thank both you and your team
for your help when I wished to sell my narrow boat. Excellent service
fair cash offer, and quick payment all with no hassle. Peter ex owner Zillah II
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Received from Mr John Mawson
Vendor of NB Adagio
27/08/2021
Bryan Hi!
I'm
just getting over a hectic couple of weeks and reflecting on all that's
happened.
In
particular, of course, is letting go of 'Adagio'.
Thanks very much for
your straightforward, up front manner in outlining my options; allowing me time
to consider them; and the prompt settlement once I decided to sell to Venetian
Marina. I really appreciate not having been pressured and your
assistance during the final clear out.
With
best wishes,
John
Mawson
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Received from Mr Paul Tucker
Vendor of NB Joanie
20/08/2021
Received from Mr Alan Jones
Vendor of NB Susie P
05/08/2021
Received from Mr Bernard Couser
Vendor of NB Happy Soul
05/08/2021
Received from Mr Peter Keam
Vendor of NB Blue Belle
19/06/2021
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Received from Mr & Mrs McCavery
Vendors of N/B Forget Me Not 2
14/11/2020
Received from Mrs A Farr
Vendor of N/B Down The Hatch
03/11/2020
Received: 29.10.2020
From K Darby
Vendor of Nb Quisqualis
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Received: 28.10.2020
From Sue Sandoe
Vendor of Nb Barcarolle
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Received: 26.10.2020
From Mr John Shudall
Vendor of Nb Blue Max
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Received: 26.10.2020
From Vendor of Nb Dolly
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Received: 20.10.2020
From P Cordingley
Vendor of N/B Louisa
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Received: 14.10.2020
From: Tom Ellis
Vendor of N/B Dark Knight
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Received: 29.09.2020
From: Anne Farr
Vendor of N/B Down The Hatch
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Received: 13.09.2020
From: Alex Floyer
Vendor of N/B Thorin
I
decided to sell my narrowboat , moored at Whixall , in January as I didn't use
it enough. I contacted Venetian Marina and Zoe came and met me at Grindley
Brook to value it for me. However before I had a chance to move it the Covid
curse struck! I eventually got it to Venetian on June 18th, a prospective buyer
had it surveyed on August 20th and within the week the sale was completed. An
excellent service under extremely testing circumstances.
Thanks to all at
Venetian especially Zoe Sandland.
Alex Floyer( Northants)
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8th September 2020
From the vendors of N/B Edmund
We found the level of service was very good. The sale went smoothly and the boat sold in less than 72 hours. The funds were remitted very quickly. If we ever sell another boat, we will definitely sell it through Venetian Marina.
Regards
Dave
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1st September 2020
From the sellers of N/B The Mistress
Fast and hassle free sale
Thank you
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8th July 2020
From the sellers of N/B Ar gCunna
Thank you to all at Venetian for the smooth and hassle free sale
of Ar gCunna.
The friendly and helpful service made the sale quick and simple.
Cheers
Ray & Alicia
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8th June 2020
From the sellers of NB Green Pearl
Great Marina! Always friendly and helpful
From Yuzt Lau
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6th June 2020
From the seller of NB Chequered Flag
Thank you to all the team, who kept us well informed throughout the process.
From Dawn Smith & Joe Mannion
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1st June 2020
From the seller of N/B Anchusa
I
want to thank Venetian Marina and in particular you Zoe for a brilliant
service. You sold my boat within 8 weeks of it being advertised keeping me
informed at every stage of the process.
Even
during this difficult time of Coronavirus nothing was too much trouble for you
including good and sound advice.
Once again thank you I cannot recommend you
and your colleagues more highly.
Regards.
Brian
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8th April 2020
From the seller of NB James No 1
Excellent service throughout the sale!!
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26th March 2020
From the seller of N/B Lexie
As a family we have throughly enjoyed our time on Venetian Marina and aterways. We have made many friends in our boating years of over 25 years most spent at Venetian Marina old and new.
Also many thanks to Venetian Marina staff who have all been helpful and courteous and nothing ever seemed to be too much trouble if we have had a problem.
Thanks to all at Venetian Marina for all your help given with the sale of my vessel
5 Star rating
Mr & Mrs Betton
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18th March 2020
From the seller of NB The Quays
Excellent service throughout with very speedy transfer of funds, No Complaints
Thanks Zoe, Bryan & Thom
From Prof Conall Garvey
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From: David Mathews
Sent: 17 Feb 2020
To: Zoe Sandland
Cc: Amanda Chuter
Subject: Spring Dew Testimonial
“Spring Dew Testimonial for Venetian Marina
We are very pleased to recommend Venetian Marina brokerage to
future customers. It was clear from the outset that VM knew what they were
about, from the initial valuation by Zoe right up to the point of sale. In our
case we were selling a syndicate boat but VM had the experience to handle
it. Thom and other staff always responded promptly to our enquiries
and kept us informed of progress. In our case our boat was placed on brokerage
in late November and was sold -for a good price - by early February . Our cheque
was in the bank almost immediately.VM commission was very reasonable. All
in all a very smooth and successful business. Thanks!
Dave Matthews/Amanda Chuter pp Spring Dew
narrowboat syndicate.”
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12th Fenruary 2020 Sale of brokerage boat Plod
From Mr P Schofield
Excellent service. Very easy and stressless sale from start to finish, kept up to date all the time.
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11th February 2020 Sale of Syndicate boat Spring Dew
From Amanda Chuter
Thank you Zoe & sales team for providing a smooth, speedy sale of Spring Dew. We assumed we'd have a long wait for a sale - Thank you again. 5 star!
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12th December 2019 Sale of brokerage boat Summer of 82
From: Bev & Martin Hartley
Good morning everyone.
I just wanted to say thank you for your excellent advice
and support helping us through the selling process of our boat.
Having been moored at Venetian Marina we have grown to
accept certain high standards from you and you didn’t disappoint! All of you have
been incredibly supportive in what has been a very difficult decision for us.
Please give the new owners Summer of 82 our best wishes
for many happy years sailing. Also, we would like to say that if we are ever
asked, we will definitely recommend Venetian Marina and it’s staff.
Kind regards to you all and all the best for Christmas
and the New Year.
Bev & Martin Hartley.
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9th August 2019 Sale of brokerage boat Beccles
From: Peter & June Rathbone
We have been impressed with the service recieved from start to finish. The advice given was spot on and was followed by a quick sale, conducted in a very efficient manner.
I would happily recommend Venetian to anyone looking to sell their boat.
Well done and thanks you once again,
Peter and June Rathbone
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6th August 2019 Sale of brokerage boat Jonadab
From: Chris & Joan Dearnley
"We have been delighted at the speed with which our boat has been sold by Venetian Marina. The ability to track the activity on-line, was a real eye-opener and demonstrated to us the professional nature of your operation. By the end of the process, 3238 emails emails had been sent to matching customers, the boat’s details had been viewed on-line 2978 times and there had been 14 actual visits to the boat! Had we decided to sell the boat privately, we could not possibly have approached these levels. By the end of the first week we had a buyer and through a number of telephone calls with Ben, we quickly arrived at an agreed price. Quite amazing!"
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6th August 2019 Sale of brokerage boat Saratoga
From: Nettie Cook
To: Venetian Marina Sales
'' From our arrival at Venetian Marina we were met with a friendly and professional response, with advice based on experience and knowledgable expertise.You sustained your help and support when various issues arose.After the sale, we received prompt settlement and would highly recommend Venetian Marina to other Boaters - totally reliable - many thanks.
Thank you so much to you and your team Zoe.
You really have been stars for both our sales at Venetian Marina.Best wishes and thanks to all of you."
Nettie
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3rd July 2019 Cash purchase of N/B Days of Elijah
From: David Brennand
To:Zoe Sandland
Dear Zoe,
It's a pleasure to send you personally an email to say thanks for, not just the deal we made with you recently but the manner of it's making.As you know, you turned up at our marina where "Days of Elijah " was moored, on time and on date. You got straight on with examining the boat, asked all the questions that needed to be asked. You kept your promise to get back in touch later that day with a valuation of the boat if you handled the sale and a cash offer if that was our preference. By the time we allowed for brokerage costs, CTC licence refund, insurance refund, mooring costs, costs of moving the boat to you, it became a no-brainer for us. Within a mere ten days from first meeting you to money in full into our bank, the deal was complete and the worry of a lovely boat that we couldn't now properly care for was over to you.
Well done, Zoe and Venetian marina.
Every Blessing and good wishes from David and Carole Brennand
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13th October 2018 Sale of brokerage boat Delamere
From: Martin & Ruth Daly
To: Venetian Marina Sales
We have recently sold a Narrow Boat and purchased a
larger replacement boat through Venetian Brokerage. We cannot recommend
Venetian highly enough. They offered a professional service as we sold and
bought, but at the same time were personable, welcoming and always willing and
available to offer advice and support as needed. They even provided a lift back
to our home Marina when we delivered our first boat to them to go on sale! We
are looking forward to many years cruising on our new boat, but if the time
ever comes to sell again we would return to Venetian without fail.
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19th October 2017 Sale of brokerage boat Zigeuner.
From: Linda
Date: 17th October 2017 11.20am
To: Venetian Marina sales
Subject: Zigeuner sale
Hi Zoe and Sales Team,
Dave and I would like to say how impressed we have been with the service we have received from all the team at Venetian Marina.
From our initial enquiry regarding your brokerage service to the completion of the sale of our boat, your customer service and support has been outstanding.
We were fully informed through out the process and importantly our requests were noted and fulfilled.
We would certainly utilise your service in the future and have no hesitation in recommending you to others.
Thank you.
Kind regards
Linda and Dave Walker
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10th December 2016 - Narrowboat Chancer & Narrowboat Ben
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2nd December 2016 Narrowboat 'Aurthora'
We decided to sell our 55ft narrow boat ’Aurthora’ in September 2016. Within several days of contacting Venetian Marina they came to inspect and at the same time give us a valuation of our boat. We were happy with the outcome and decided to give them the brokerage to sell our boat, and we delivered it to their Marina in seven days. They inserted it on their web page and before they had even printed the detail sheets, an offer of the asking price had been made and excepted by us. There was a slight delay waiting for a slot in the dry dock for a survey, but understandably nothing can be done about that. Within two days of the purchaser receiving the surveyors report he had transferred his funds to the Marina and in turn a day later we received our money into our bank. We were very impressed by a most satisfactory, stress free and smooth professional sale by the staff at Venetian Marina. R.W.Hughes.
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10th September 2016 - Narrowboat Bengal Tiger
To all the staff at Venetian Marina, thank you for your support and friendly service. You made selling our much loved boat so much easier.
Thank you, Tom & Avril Devine.
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6th September 2016 - Narrowboat Blue Belle
To Venetian Marina Sales Team, Thank you for the sale of our narrowboat. Your service was excellent, pleasant, professional, stress free and efficient. It was a reluctant, sad decision to sell the boat and the end of an era for us!! But now the new owners can look forward to lots of memorable good times and adventures, seeing England at its best.....from the deck of a narrowboat.
Yours sincerely,
Peter & Valerie Brennan.
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21st October 2016 - Narrowboat Willowbeck
To Zoe, David, Ian & Bryan, Many thanks for all your help with the sale of Willowbeck. Kind regards,
Peter Tilsley.
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Narrowboat Talk O Devil
Just to say Thanks to everyone for selling our boat.
Mike, Rachel & Sammie dog
Narrowboat Talk O Devil
8th September 2014 - Narrowboat Lionheart 2
Hi to you All
Just wanted to thank you, in no certain order, Zoe, Lee,
Brian, David and Alec, and of course Richard and Rob for your help in the
purchase of Lionheart 2. It couldn’t have gone any smoother, you have all
been really helpful. You all deserve a pat on the back!
Best Regards
Ian and Jan Roberts (and Benny)
1st September 2014 - Narrowboat Essence
Hi there,
Can i just say a Thank you to you all for putting up with us
for the past few months whilst you had our boat on brokerage.
We would like to thank all of the Sales team for everything
that they have done, David, Zoe and especially Lee who went out of his way on
several occasions to help ourselves out when we struggled to get across.
At all times professional, accommodating and friendly and
being able to have a laugh and a joke with clients and customers, which is a
very hard balance to strike, but you all managed it.
But never managed to get David his water wings!
You are all a testament to the saying 'perseverance pays
off'
You are also a credit to your company and the boating
community. in general.
I just hope we will have the money from the sale soon!
Take care chaps and unfortunately we will not see you soon
as our boating days are now over.
You can edit this if you wish to display it in your sales
office!
Thank you all once again and take care.
Kind Regards
Gary Sutton, Tracey Adams
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13th August 2014 - Narrowboat Conway
'Hi Zoe and Lee
Just to confirm that we have now received payment from Venetian and you
should have received the signed bill of sale from us.
June and I would like to thank you for the quick and professional way you
sold our boat in just 5 days. Going forward you will be our broker of
choice. Many thanks'.
6th August 2014 - Narrowboat Beulah
'Dear Venetian Marina,
We were so pleased that we chose Venetian Marina to sell our
narrowboat. From start to finish the process was very good. Our
salesperson was Zoe and she was excellent. Along with the rest of a
competent and capable team of professionals we appreciated your good
humour; clarity and attention to detail at all stages; and the fact that
everyone was going that extra mile.
Thank you'. Alan and Viv.
3rd July 2014 - Narrowboat Mrs D
'Dear Zoe,
Just a note to thank you and your colleagues for all your help which made the selling of our boat a simple, trouble free transaction.
It was handled in a very professional manner and I would certainly recommend Venetian to future
customers.'
Angie Winspur See scanned copy of Angie Winspurs email ____________________________________________________________________________
3rd July 2014 - Narrowboat Tradmadlee
'
Hi Zoe,
As both boaters mooring at Venetian, and having used the brokerage at Venetian Marina to sell our
previous boat, we would recommend them without hesitation. The staff are friendly, professional
and show interest in their customers. A company to trust with your requirements.'
Dave and Margaret Lee See scanned copy of Dave and Margarets email
30th October 2013 - Narrowboat Forget Me Not
'Hello Zoe
We are only too pleased to say how much we have appreciated the service we have had during the sale of our boat. Everything has been so professional and we have been kept informed of all events. From beginning to end it only took two months and to say 'thank you' just doesn't seem enough.
Jean and Ian'
See scanned copy of Jean and Ian's e-mail.
17th September 2013 - Narrowboat Alfian
'Dear Sirs,
SALE OF NARROWBOAT 'ALFIAN'
We would like to express our thanks and appreciation for the excellent service carried out by David, Zoie & Lee in the sale of our boat.
They were very supportive, informative and courteous throughout the process, which was completed in a very short time scale.
We thank the Company and the above members of staff for their excellent service.
We enclose the signed 'Bill of Sale' documents as requested.
Yours faithfully
Ian and Joyce'
A scanned copy of Ian and Joyce's letter
Best Wishes Chris and Gemma'
Chris and Gemma
Wolverhampton
Great Customer Testimonial from a Narrowboat PurchaserSince starting our brokerage in April 2012 at Venetian Marina in Cheshire (expanding from Whilton Marina in Northamptonshire) we have sold 35 Narrowboats and counting! We have had many pleased customers and lots of letters, cards, chocolates and biscuits to say thank you!
One of our cards and chocolates were from a Laurence and Franze who purchased Canal Boat 'Little Gem' in July 2012. See a picture of the chocolates and card that they sent us.
In the card they wrote to us at the end of October 2012 saying this:
''Dear David and the team at Venitian Marine,A big thanks to you for being very helpful and professional. CRT has now re instated the licence for little Gem and this is due to your very well detailed e-mail. It has been a pleasure to buy 'Little Gem' at your marina and perhaps we will have the opportunity to come back. For sure we will recommend you around.Very best wishes
Kind regards,
Laurence and Franze''
From France and Poland
Looking to buy a narrowboat? Don't forget! At Venetian Marina we have a wide selection of narrowboats for sale varying in price, size and style (tug style, josher style, dutch barge style, traditional style, cruiser style and semi-traditional style etc) at any one time. So check out our website to see what we currently have for sale, come and see us (we are currently open from 9am to 5pm) or give us a call on 01270 528251.
New to boating? Don't worry we have many customers who are new to boating, we can help guide you through the purchasing process. Take a look at our 'guide to getting afloat' for more information.